Ticket Scopes
The ticket model has also a list of scopes to begin filter with.
| Method |
Arguments |
Description |
Example |
closed |
void |
get the closed tickets |
Ticket::closed()->get() |
opened |
void |
get the opened tickets |
Ticket::opened()->get() |
resolved |
void |
get the resolved tickets |
Ticket::resolved()->get() |
locked |
void |
get the locked tickets |
Ticket::locked()->get() |
unlocked |
void |
get the unlocked tickets |
Ticket::unlocked()->get() |
withLowPriority |
void |
get the low priority tickets |
Ticket::withLowPriority()->get() |
withNormalPriority |
void |
get the normal priority tickets |
Ticket::withNormalPriority()->get() |
withHighPriority |
void |
get the high priority tickets |
Ticket::withHighPriority()->get() |
withPriority |
string $priority |
get the withPriority tickets |
Ticket::withPriority('critical')->get() |
Category & Label Scopes
| Method |
Arguments |
Description |
Example |
visible |
void |
get the visible model records |
Label::visible()->get() |
hidden |
void |
get the hidden model records |
Category::visible()->get() |
