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  • Usage
  • Api

    • Database Tables Structure

    Ticket Table Structure

    Column Name Type Default
    ID integer NOT NULL
    UUID string NULL
    user_id integer NOT NULL
    title string NOT NULL
    message string NULL
    priority string low
    status string open
    is_resolved boolean false
    is_locked boolean false
    assigned_to_user_id integer NULL
    created_at timestamp NULL
    updated_at timestamp NULL

    Message Table Structure

    Column Name Type Default
    ID integer NOT NULL
    user_id integer NOT NULL
    ticket_id integer NOT NULL
    message string NULL
    created_at timestamp NULL
    updated_at timestamp NULL

    Label Table Structure

    Column Name Type Default
    ID integer NOT NULL
    name string NULL
    slug string NULL
    is_visible boolean false
    created_at timestamp NULL
    updated_at timestamp NULL

    Category Table Structure

    Column Name Type Default
    ID integer NOT NULL
    name string NULL
    slug string NULL
    is_visible boolean false
    created_at timestamp NULL
    updated_at timestamp NULL

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